WARM WATER CLEANS BETTER – The NEO 320 features adjustable water temperature. The Warm Water offers both comfort and a better clean. Hot water is sourced from a sink connection. DUAL WASH MODES – The rear wash sprays a stronger flow towards the rear. The Feminine wash sprays a softer flow towards the front for women. HYGIENIC PROTECTION – The guard gate is designed to shield the nozzles for your ultimate sanitary experience. The Nozzles automatically retract behind the guard gate after each wash to ensure it is protected until your next use. AN EASY HOME UPGRADE – Elevating Your Home has never been easier. Includes ALL PARTS AND TOOLS to get your bidet up and running in minutes. Easily attaches to and detaches from any standard two-piece toilet. WORLD-CLASS CUSTOMER SUPPORT – 100% Satisfaction Guarantee: If you aren't satisfied with your purchase for any reason, Please contact our Customer Care team and we would be happy to assist you.